Contact information

Contact Us

We’d love to hear from you! Whether you have questions about our cute keychains, luggage tags, or cartoon card holders, need assistance with your order, or simply want to share feedback, our customer service team is here to help.

Get in Touch

Customer Service Hours

  • Monday – Friday: 9:00 AM – 6:00 PM (CET / Spanish Time)

  • Saturday – Sunday: Closed

  • Holidays: Closed

We aim to respond to all inquiries within 24 to 48 business hours.

How Can We Help You?

When reaching out regarding an existing purchase, please include your Order Number (e.g., #1001) in the subject line to help us assist you faster.

Inquiring About How We Can Assist

Product Details & Designs

Questions about materials, colors, or sizing for keychains, tags, and card holders

Order Status & Tracking

Tracking updates, address adjustments prior to shipping, or delivery inquiries

Returns & Exchanges

Guidance on return authorizations, replacement items, or refund requests

Wholesale & Bulk Orders

Special inquiries for corporate gifts, events, or volume orders

Thank you for visiting FOOD PROCUREMENT SERVICE IBERICA SA. We hope our cute accessories bring joy to your everyday journey!